Account Director - Digital - Job Details

Job in 'Advertising General' discipline and 'Account Director' category


Advertised Details
Job title: Account Director - Digital
Reference code: MPLS120103
Job category: Account Director
Position status: Min Salary (p/m): R30000
Position type: Permanent Max Salary (p/m): R35000
City: Cape Town  
Description
To provide excellent ‘client service’ to all digital projects that delivers exceptional creative product, on time and on budget, that meets or exceeds our client’s expectations.
Skills Required
Partner with the studio’s creative team to manage resources to deliver creative solutions to the brief on time and on budget.
Ensure adherence to design process critical path and provide weekly status updates to Group Design Manager and clients.
Manage the quality of briefings to facilitate the delivery of exceptional creative and strategic response, minimize re-work and deliver cost savings to the business.
Ensure Design Director/Group Design Manager/Head of Studio attend briefings and concept presentations as agreed/required.
Provide strategic input while guiding projects to the achievement of client objectives.
Ensure scoping meeting is held following key project briefs, attended by all key stakeholders and critical path for the project is agreed.
Develop and deliver creative and design briefs, ensuring involvement of key studio stakeholders at the commencement of projects.
Ensure all action points from client briefings and presentations are accurately captured and distributed timeously.
Ensure scheduling of work through Studio Traffic Manager is according to agreed process with agreement of timing expectation and resource allocation (as agreed with the Design Director) to the client cost structure.
Ensure all creative work is reviewed according to the creative review process before presentation to client and any changes requested to the design following sign-off re-enter the review process.
Evaluate a Digital Design Forum and implement findings.
Brief and manage copy development as required and drive the importance of tone of voice and copy content though all projects.
Partner with Marketing Customer team, Digital Marketing and E-commerce teams to develop customer insight and develop action plans for design based on customer and sales feedback.
Ensure accuracy and recording of all project documentation including costs, contact reports, timing plans, status updates – both printed and electronic.
Build partnerships with VM, Brand Management, Online and Customer teams to ensure images and graphics are effectively communicated to deliver one brand look and feel.
Ensure that creative response matches agreed strategic goals.
Ensure Design Director approval of all estimates in terms of design resources required.
Deliver accurate and comprehensive cost estimates to client for 3rd party resources, ensuring approval before work commences.
Schedule and plan work into the studio and monitor hours spent vs. budget.
Manage cost control to deliver savings to the business both internally and with external creative partners.
Ensure projects are completed within budget, on time and achieve margin targets.
Ensure accurate and timely billing of work in keeping with the Studio monthly billing cycle.
Maintaining accurate expenses/disbursements records against jobs.
Additional
Technical Skills / Experience:
• Relevant advanced diploma or degree (preferably commerce or marketing)
• A minimum of 5-8 years in Digital Project Management/Client Service.
• Agency experience preferred.
• Demonstrate competency in evaluating creative work and contribute positively to creative development.
• Strong understanding and experience of brand communications through digital media.
• Good strategic thinking.
• Computer and internet literacy, proficiency in Excel, PowerPoint and Word.
• Strong planning and organizational skills.
• Strong project management skills.
• Able to deliver within a critical path.
• Proven ability in managing and directing digital projects.
• Strong knowledge of information architecture, front and back end technologies and performance metrics.
• Ability to manage change.
• Ability to inspire, communicate and collaborate with colleagues and agency partners.
• Computer literacy, proficiency in Excel, PowerPoint and Word.
• Strong vocabulary of digital technology.
• Strong desire to keep up to date with emerging technologies.
• Excellent written and verbal communications.
• Strong communication, teamwork and relationship building skills.
• Proactive approach.
• Persuasiveness / Influencing ability.
• Good listening skills.
• Attention to detail with high levels of responsibility and accountability

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